Privacy Policy

1. Scope and Definitions

The scope of the Privacy Policy is to outline how Doubble uses your personal data and our legal basis for processing personal data under the General Data Protection Regulation. We recommend that you read it carefully.

Effective date: 17 September 2021

  • App: The application operated by Doubble ApS.
  • Personal data: Data which can be used to identify an individual.
  • Usage data: Data automatically generated or collected by the App.
  • Data controller: Data is controlled by Doubble ApS with CVR: 42331007.
  • Bio: Free text area in profile where a Member can describe themselves.

When using Doubble, we collect personal data. The data can either be shared directly with us or we automatically collect it. To make our privacy policy transparent, we provide an overview of the data we collect.

Mandatory Data — collected when you register:

  • Telephone number
  • Email
  • Identification data: name, date of birth, pictures
  • Search preferences: interest (people you are interested in going on a double date with)
  • Technical data on the smartphone
  • Geolocation

Optional data — shared to increase the quality of your profile:

  • Interests
  • City
  • Job or education
  • Bio

Other data — activity on the app:

  • In-app messages
  • In-app venue suggestions
  • In-app reports or contact to customer service

2. How We Use Your Data

Doubble ApS processes your Personal Data for the following reasons:

  • To facilitate a match-making service
  • To administer your account
  • To improve our App
  • To comply with law
  • You have given us permission
  • Payment processing

We rely on the following legal foundation to process your information:

  • Provide a match-making service: Without information we cannot match-make you with other profiles.
  • Service improvements: We use information to improve your experience of Doubble and to tailor suggestions so you only see what is relevant for you.
  • Consent: You give your consent by agreeing to our Terms of Use when registering. You can withdraw your consent at any time by contacting us at the address provided in article 6.

3. Legal Basis for Processing Personal Data

This section is relevant if you are a citizen in the European Economic Area (EEA). The following are the reasons Doubble ApS processes your Personal Data:

  • To facilitate a match-making service
  • To administer your account
  • To improve our App
  • To comply with law
  • You have given us permission
  • Payment processing

4. How We Use Your Data

We use the data for relevant purposes including, but not limited to:

  • To maintain and provide the Application
  • To notify you about changes
  • To provide customer service
  • To tailor the content to you
  • To monitor the App to ensure compliance with community rules
  • To address technical issues

4.1 Data Retention

Doubble ApS retains your Personal Data no longer than necessary to meet the relevant purposes stated above. Furthermore, we retain and use your data to ensure legal compliance and meet possible legal obligations.

4.2 Transfer of Data

Your Personal Data may be transferred to servers and computers located outside of your governmental jurisdiction. Doubble ApS will strive to ensure a secure processing of your Personal Data by only transferring your Personal Data to a country which has acceptable security controls in place.

4.3 Permission to Use Data for Tracking

To improve our app, we ask for permission to use data for tracking the user or the device.

4.4 Third-Party Data Sharing and Marketing Practices

To optimise our marketing efforts and enhance user experience, we share limited personal data (such as email addresses and telephone numbers) with marketing partners like SNAP. This enables us to exclude you from seeing advertising campaigns from us and to create ‘lookalike’ audiences targeting potential new users who share characteristics with our existing user base. We process this data based on our legitimate interests in expanding our user community and to avoid showing irrelevant advertising to you. You have the right to object to this processing. If you wish to exercise this right, please contact us at the address provided in article 6.

5. Security of Data

For Doubble ApS it is important to protect your Personal Data and to inform you of your data protection rights under the General Data Protection Regulation (GDPR). You have the right to be informed about what Personal Data we hold about you and the “right to erasure”. If you wish to enforce these rights, please contact us at the contact information provided in article 6.

In certain circumstances, you have the following rights:

  • The right to data portability
  • The right of restriction
  • The right of rectification
  • The right to access, update or delete the information we have on you
  • The right to object
  • The right to withdraw consent

6. Contact Information

You can contact us at support@doubble.dk

If you live in the European Economic Area (EEA), the company responsible for your information under this privacy policy (the “data controller”) is:

Doubble ApS Pilestræde 10 1112 København K, Denmark